Hello.
Thank you for contacting us.
First of all, we are sorry for confusing you. We think our online store has some system error. If you want to check the tracking the package, we want to recommend you that check actual tracking on carrier site like you did. That is actually right information. We promise you we will fix this web site problems as soon as possible. We apologize again for this inconvenience.
Thank you.
Best regards,
TETEROT SALON
[ Original Message ]
Good day Teterot Salon Officers,
I just saw that the status of my order for this dress change into delivered. I checked the tracking and it was still stuck in the international post office in Korea. If you could tell me about why the status is delivered when I did not receive the item, it would be much appreciated.
Regards,
Audrey
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