💝 All of our item
made in Seoul, South Korea 💝
TETEROT SALON business hours (Based on Korean time)
Monday–Friday from 11 a.m. to 5 p.m.
We can't answer because we are closed on Saturdays, Sundays, and holidays in Korean time.
The head office's website operates a free delivery system around the world for purchases of more than $250(USD).
If you purchase less than $250(USD), you will be charged $30(USD) for delivery.
⭐Shipping will take about 14 – 30 days.
- Delivery time can be delay due to COVID-19 and we cannot sure how long it will be.
⭐We know that you are waiting your package you ordered for a long time. However, the overseas delivery needs quite long time.
To reduce the delivery date as much as possible, we send your package immediately on the day you ordered or the next day.
Since then, it needs 4th to 7th more days to get a tracking number. During this period, you couldn’t track your package online, and even if you can't see the delivery number, your package has already been sent to the courier company, so you can't cancel it anymore.
Please make sure to check this and order.
⭐When delivering overseas from the Korea head office, we send it in a plastic bag for delivery.
If it is packaged in a paper box and shipped overseas, tariffs and delivery costs will increase too much.
So please understand that we are sending it in a plastic bag for delivery without using a paper box.
⭐If the product you ordered does not arrive within a month, please make sure to track the delivery.
Even if the delivery period is over a month, it is difficult to track the delivery of items that have not arrived, so the courier or headquarters are not responsible.
⭐In case of delivery incidents such as loss or damage, we ONLY have access until the package is received by the local courier in your country.
Once the parcel is handed over to the local courier in your country and delivery confirmation is received, we CAN NOT access to further information, making it impossible for us to assist you.
So please contact the respective courier in your country directly for incidents occurring in local delivery of your country.
Otherwise, if the incident happened before it handed to the local courier or else, we will do our best to help you.
☑️ RETURN & EXCHANGE SHIPPING FEE
Overseas shipping products are never exchanged or returned.
Currently, overseas shipping charges are rising rapidly, and tax-related problems are occurring when exchanging or returning goods.
Therefore, please keep in mind that overseas shipments are never exchanged or returned.
Read the instructions below and purchase carefully.
Even though we announced it, if you are still responsible for the shipping cost and want to exchange or return it, please make sure to read the notice below and check it.
1. All shipping costs will be charged to the buyer.
-The shipping fee varies by country and weight, and it is at least $100 (USD) to $400 (USD).
2. Tax-related issues vary from country to country, and the buyer must be responsible for them.
3. Even if it is a designated country for free shipping, customers who want to return must pay all costs, including fee for 'free shipping' .
This means that the shipping fee sent from Korea will be additionally charged to the customer.
-Shipping varies by country and weight, and it costs at least $100 (USD) to $400 (USD).
4. After a week from the date of receipt of the product, you cannot apply for an exchange or return, and if the tag has been removed,
it will be considered as used, so you cannot exchange or return it.